1. Overview

At Rashtriya Digital Skill Development Mission (RDSDM), we strive to maintain transparency and fairness in all transactions. This Refund & Return Policy outlines the conditions under which refunds may be issued for our courses, programs, and franchise-related services.

2. Refund Eligibility

Refunds may be considered only under the following circumstances:

• Duplicate or excess payment made due to a technical error
• Course cancellation by RDSDM before commencement
• Payment debited but enrollment not confirmed

3. Non-Refundable Fees

The following payments are strictly non-refundable:

• Course registration fees once access is granted
• Exam or certification fees
• Franchise application or onboarding charges
• Downloaded study material or activated online content

4. Course Cancellation Policy

If a learner chooses to cancel enrollment after successful registration, no refund will be issued. However, access to learning materials may remain valid as per the selected plan.

5. Refund Process

To request a refund, users must:

• Email us with payment receipt and transaction ID
• Provide registered name, mobile number, and email
• Clearly mention the reason for refund

6. Limitation of Liability

RDSDM shall not be responsible for delays caused by banks, payment gateways, or third-party service providers during the refund process.

7. Changes to This Policy

We reserve the right to update or modify this Refund & Return Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.